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Activities at Home: Curbside Pickup

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Update: The Curbside Hold Pickup program will resume on Friday, April 24, 2020. Please see below for updated curbside hours and a change to the pick-up process.
The main library, Westside Community Center, and RIOmobile are closed to the public until further notice.

While closed, we're offering curbside hold pickup at the main library.

Curbside Hours:

  • Monday-Friday from 11am-6pm
  • Saturday from 11am-2pm
  • Closed on Sunday
  • Outside book drop remains open 24/7

How It Works:

1. Place your items on hold online through your library account, by calling 830-221-4300, or by texting 830-253-4804. Be sure to set your account to "Curbside" by logging in, going to "My Account," "Notifications," then select "Curbside."

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2. Once you've received your notification that your hold is ready, pull up to a designated Curbside Spot in the parking lot (across from the outdoor bookdrop). Phone number and details are on the parking spot sign.

3. A staff member will bring your items out to you!

Cleaning Library Materials

Based on material handling guidelines from the Centers for Disease Control and Prevention and the American Library Association, we quarantine returned items for three days (72 hours) before they are checked in.

While we would never willingly circulate an item that we believe to be contaminated, you can take additional steps to safeguard yourself and the ones you live with by following the procedures outlined on our online guide.

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Sending Your Prints to NBPL:

      1a. Go to https://www.printeron.net/nbpl/mainlibrary and upload your document.

        OR

      1b. Attach your document to a blank email and send to:

  • Black & White Letter (8.5"x11"): nbpl-ml-bwle@printspots.com
  • Black & White Legal (8.5"x14"): nbpl-ml-bwlg@printspots.com
  • Color Letter (8.5"x11"): nbpl-ml-colorle@printspots.com
  • Color Legal (8.5"x14"): nbpl-ml-colorlg@printspots.com 

     2. Wait to receive a confirmation email.

     3. Pick up from the library within 24 hours. Call 830-221-4300 when you arrive, and we will bring your prints out to a curbside station.

Please note that our system only holds prints for 24 hours. If you cannot come to pick up your prints within 24 hours, you will have to resubmit your print job.

Your First 50 Pages are Free

After that we will charge our regular fee of:

  • $0.10 per page for Black & White
  • $0.50 per page for Color

We will add this fee to your library card account and you can pay online here

Please note that we are not accepting cash payments at this time.

Types of Files You Can Print

Our service covers these common file types:

  • Microsoft Word, Excel, PowerPoint
  • Adobe PDF, Foxit PDF
  • JPEG, PNG, BMP

Don't see your file type? Save your current file to one of the types above.

Example: Save a Google Doc as a PDF, or save a Mac Numbers file as an Excel file.