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RIOmobile Frequently Asked Questions

The health and safety of our patrons is our top priority.  In light of the current health crisis, the RIOmobile will be suspending service until further notice.  No currently checked out materials will be considered overdue or missing until we resume service.  Thank you for your understanding.  If you have any questions or concerns, please contact Jonathan Margheim at 830-221-4318 or
Please take advantage of our online resources and curbside hold pickup until we can safely start our routes again. 

What’s the RIOmobile?

RIO stands for Reading and Inspiration through Outreach, and the RIOmobile is essentially a library on wheels.  On board, you can check out and return books, music, and movies, renew items you have checked out, pick up your holds, sign up for a library card, and pay your fines.  The RIOmobile makes regularly scheduled stops on a weekly, bi-weekly, and monthly basis at places around the community including schools, public parks, assisted living facilities, and apartment complexes.  Our mission is to bring the library to those who might otherwise have a hard time getting to the library on their own.. 

Do I need a Library card to check out materials from the RIOmobile?

You will need a library card with the New Braunfels Public Library to check out most of the items on the RIOmobile.  If you do not have one, you can sign up for one on the bookmobile, just bring a picture ID.  If you don't have a library card, we also have a selection of books for both children and adults available from our free lending library.  Take a book and either bring it back whenever you're done with it, or pass it along to someone else.  

How long can I check out items from the RIOmobile?

All items generally check out for the same amount of time as they would from the main library.  Some extensions are made for patrons at bi-weekly and monthly stops.

Do I have to return items checked out from the RIOmobile to the RIOmobile?

No.  You can return items checked out on the RIOmobile to either the Main Library or the Westside Community Center.  Additionally, items checked out at those locations can be returned to the RIOmobile.

How do I place a hold to be picked up from the RIOmobile?

If this is your first time placing holds on items to be picked up from the RIOmobile, you will need to tell us which stop you would like to pick your books up either in person at the Library or RIOmobile, by calling us at 830-221-4318, or by filling out the form in the box below.

After you have designated what stop you would like to have your books delivered to, you can order holds online on our catalog as always, just be sure to select “bookmobile” as the location to pick up the hold.

Can I have a hold be sent to another stop or to the library?

To have a hold made available for pickup at a different stop or library, just call 830-221-4318.  Please note that it might take a day or two to process these requests.

The catalog says a book is located on the RIOmobile.  Can I come to any stop to pick it up?

The short answer is “probably”  Given the fluid nature of our collection, if you see an item in our collection you would like to pick up, just give us a call, and we can set it aside for you, or place a hold on it online.

I want the RIOmobile to come to my neighborhood or community event.

We periodically reevaluate and add new stops throughout the year.  Contact Jonathan Margheim, the Outreach Librarian in charge of the RIOmobile at or 830-221-4318 for more information.


Full calendar of upcoming stops


Jonathan Margheim  

Outreach Librarian

office (830) 221-4318

cell (830) 481-8213

New Braunfels Public Library

700 E. Common St.

New Braunfels, Texas  78130                                                                                                                                                                                                

Pick up your holds at the RIOmobile

If you would like to start picking up some or all of your holds on the RIOmobile we will need to make a modification to your account in our computers.  Please fill out the form below or call 830.221.4318

700 East Common Street, New Braunfels, TX, 78130    •    Phone: (830) 221-4300    •    SMS: (830) 253-4804    •    Fax: (830) 608-2154